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Terms And Conditions

Terms And Conditions

Welcome to Heuristech. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern heuristech.co.za relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The terms Heuristech or ‘us’ or ‘we’ refer to the owner/s of the website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Heuristech reserves the right to make changes to the website or materials related to the website without notice.

Registration and use of website

You may only purchase goods from this website if you are 18 years or older. If you are under 18, you may only purchase goods from this website with consent of your legal guardian. By accepting these terms and conditions you confirm that you are at least 18 years of age, or that you have your legal guardians consent.

To register as a user, you must provide a unique username and password and provide certain information and personal details to Heuristech. While you don’t have to be registered to purchase good s, you will need to register to track your orders and view order history and also receive newsletters and promotions.

You agree and warrant that your username and password shall:

  • be used for personal use only; and
  • not be disclosed by you to any third party.

Your account shall be used exclusively by you and you shall not transfer your account to any third party. If you authorize any third party to manage your account on your behalf this shall be at your own risk.

We may suspend or cancel your account, and/or edit your account details, at any time in our sole discretion and without notice or explanation, providing that if we cancel any products or services you have paid for but not received, and you have not breached these general terms and conditions, we will refund you in respect of the same.

Conclusion of sales and availability of stock

A sales order will only be deemed as completed once you have completed the purchase cycle and an approved payment/order confirmation is received. We will confirm your purchase order with you via your specified email. By you placing a product into your shopping cart or adding a product to a wish-list does not constitute a sale nor is such products, its price nor its quantities reserved. If you complete the purchase cycle for such products at a later stage Heuristech cannot be liable to honor any Price changes or if such products are not available.

Heuristech shall use reasonable endeavors to make the advertised stock available at the displayed price, for the period specified. Heuristech strives to ensure that we minimize out of stock situations. Heuristech will take all reasonable means to make your purchased product available at that price or alternatively we will advise on an equivalent product option as an alternative in this unfortunate occurrence of running out of stock. We will notify you of any delivery delays should we need to source a product. Please refer to our termination of sale process should you opt for a full refund.

Clearance campaigns might be implemented from time to time where stock is available in limited quantities. Heuristech is not obliged to source stock or offer a similar or upgraded item for this sale as stock will no longer be available in future.

Refund and Returns

Please refer to our Refund and Returns Policy for more information about returning products (and related refunds, replacements or repairs).  The Returns Policy is incorporated by reference (which means that it forms part of these Terms and Conditions).

Risk of loss

All items purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon signature being received by the courier company. A proof of delivery may be requested in order to confirm whether or not a signature was obtained.

Prices

The prices displayed on this website are inclusive of VAT and are subject to price changes and may change with no warning or notification. Delivery costs are charged separately on check out and do not form part of the product price displayed.

Prices displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere.

Errors

At Heuristech we strive to ensure the accuracy of all information on the website. However, errors, misprints, inaccuracies, omissions and other errors may occur.

Heuristech does not take responsibility for any errors, misprints, inaccuracies, omissions or any other inaccuracies in any part of the website, including but not limited to product pricing, product information / specifications, or item availability.

We reserve the right to correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other persons.

We reserve the right to change or update any products or services and any information related to those products or services at any time without prior notice or liability to you or any other persons.

Term and Termination

These Terms & Conditions shall commence from the date on which they are published on the Website and continue indefinitely, as amended by Heuristech from time to time, for so long as the Website exists and is operational, Heuristech being entitled to terminate these Terms & Conditions and/or shut down the Website at any time.